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TRANSPARENCY REPORT

NYGMA.AI

Last Updated: March 18, 2025

This Transparency Report provides information about government requests for user data received by Genie9 LTD (“Genie9”, “we”, “us”, or “our”), a company registered in England and Wales with company registration number 08669198, in connection with the Nygma.ai service (“Service”).

We are committed to transparency regarding government requests for user data and how we respond to such requests. This report explains our approach to handling these requests and the technical limitations imposed by our zero-knowledge encryption architecture.

1. INTRODUCTION

1.1 Purpose of This Report

  • To provide transparency about government requests for user data
  • To explain how our zero-knowledge architecture affects our responses
  • To outline our policies and procedures for handling such requests

1.2 Commitment to User Privacy

  • We design our systems to protect user privacy through technical means
  • We limit the data we collect to what is necessary to provide the Service
  • We implement zero-knowledge encryption to ensure we cannot access user content

1.3 Scope and Frequency

  • This report covers the period from service launch to March 18, 2025
  • We will update this report [quarterly/bi-annually/annually]
  • Future reports will include quantitative data on requests received

2. TYPES OF REQUESTS

2.1 Legal Process Types

  • Subpoenas: Legal orders that don’t typically require judicial review
  • Court Orders: Issued by a judge or magistrate
  • Search Warrants: Require judicial review and probable cause
  • National Security Requests: Including National Security Letters (NSLs) and FISA orders
  • Emergency Requests: Requests related to imminent harm

2.2 Jurisdictional Considerations

  • We are primarily subject to UK and EU legal jurisdictions
  • We evaluate requests from other jurisdictions based on international legal principles
  • We may challenge requests that do not follow appropriate legal channels

3. ZERO-KNOWLEDGE ARCHITECTURE AND ITS IMPLICATIONS

3.1 Technical Limitations

  • Our zero-knowledge encryption architecture means we do not have access to:
    • The contents of user files
    • File names
    • Folder structures
    • File metadata
  • All encryption and decryption occur locally on user devices
  • We never receive or store encryption keys

3.2 Data We Can Access

  • Basic account information (email address, name if provided)
  • Payment information processed through our payment provider
  • IP addresses and login timestamps
  • Encrypted data volumes (but not their contents)

3.3 Data We Cannot Provide

  • Decrypted contents of files stored in the Service
  • Decrypted file names or folder structures
  • User passwords or encryption keys
  • Ability to modify or delete specific files

4. OUR RESPONSE PROCESS

4.1 Legal Review

  • All requests are reviewed by legal counsel
  • We verify the validity and jurisdiction of each request
  • We ensure the request follows proper legal procedures
  • We narrow overly broad requests when possible

4.2 User Notification

  • We notify users about requests for their data when legally permitted
  • We delay notification only when legally required or in emergency situations
  • We work to lift non-disclosure orders where possible

4.3 Response Limitations

  • We can only provide data we have access to
  • We explicitly inform requesting authorities about our technical inability to provide decrypted content
  • We require valid legal process before providing any user data

5. WARRANT CANARY

As of March 18, 2025:

5.1 Genie9 states that:

  • We have not received any National Security Letters (NSLs)
  • We have not received any orders under the Foreign Intelligence Surveillance Act (FISA)
  • We have not received any gag orders that prevent us from stating that we have received legal process seeking user information
  • We have not been required to modify our systems to allow surveillance or monitoring by any government entity
  • We have not been subject to any government-compelled bulk data collection or surveillance

5.2 Canary Updates:

  • This warrant canary will be updated regularly
  • The absence of this canary in future transparency reports may indicate that we have received such orders
  • We are committed to fighting overly broad or inappropriate requests to the extent legally possible

6. STATISTICS ON GOVERNMENT REQUESTS

As Nygma.ai is a new service, this section provides our reporting framework for future transparency reports. In subsequent reports, we will include specific numbers for each category of request.

6.1 Reporting Categories:

  • Request Type: Subpoenas, Court Orders, Search Warrants, Emergency Requests, National Security Requests
  • Requesting Jurisdiction: Country/Region of requesting authority
  • Request Status: Received, Processed, Challenged, Rejected
  • Data Provided: Account Information, Payment Information, Usage Data, Encrypted Content, No Data
  • User Notification: Notified, Delayed Notification, No Notification

6.2 Current Reporting Period:

  • Period Covered: Service Launch to March 18, 2025
  • Total Requests Received: [Number]
  • Requests Where Some Data Was Provided: [Number]
  • Requests Where No Data Was Provided: [Number]
  • Users Notified: [Number]

6.3 Report Limitations:

  • Some requests may be subject to non-disclosure orders
  • National security requests may be reported only in broad ranges
  • Emergency requests may be handled differently due to their urgent nature

7. LAW ENFORCEMENT GUIDELINES

7.1 Accepted Legal Process

  • We require valid legal process before disclosing user data
  • Different types of data may require different levels of legal process
  • International requests should follow Mutual Legal Assistance Treaty (MLAT) procedures where applicable

7.2 Request Requirements

  • Requests must identify the specific Nygma.ai account
  • Requests must specify the information sought
  • Requests must have proper legal authorization
  • Requests must be issued by an appropriate government entity

7.3 Emergency Requests

  • We evaluate emergency requests involving imminent harm on a case-by-case basis
  • We may provide limited data in genuine emergencies without legal process
  • We require written documentation of the emergency even in urgent situations

7.4 Submitting Requests

  • Law enforcement agencies should submit requests to: legal@genie9.com
  • Physical submissions can be sent to: Genie9 LTD, 3 Shortlands, W6 8DA, London, United Kingdom
  • Questions about law enforcement requests can be directed to: legal@genie9.com

8. OUR LEGAL ADVOCACY

8.1 Request Challenges

  • We challenge requests that are overly broad or inappropriate
  • We push back on non-disclosure requirements when possible
  • We advocate for narrowing requests to minimize data disclosure

8.2 Policy Advocacy

  • We support privacy-protective legislation
  • We oppose government backdoors in encryption
  • We advocate for clear and transparent government data request processes
  • We support legal recognition of technical limitations in zero-knowledge systems

9. USER RESOURCES

9.1 Understanding Government Requests

  • Government authorities may request user data for legitimate purposes
  • Users should understand what data we can and cannot access
  • Our zero-knowledge architecture provides technical protections for your content

9.2 User Actions

  • Report suspicious emails claiming to be from Nygma.ai
  • Contact legal@genie9.com if you receive legal process related to your Nygma.ai account
  • Consult your own legal counsel if you have concerns about government requests

10. CHANGES TO THIS REPORT

10.1 Update Schedule

  • This report will be updated [quarterly/bi-annually/annually]
  • The next report will be published on [Date]

10.2 Notification of Changes

  • Material changes to our approach will be communicated in future reports
  • Updates to the warrant canary will be included in each report

11. LIMITATION OF LIABILITY

11.1 Liability Cap

  • IN NO EVENT SHALL GENIE9’S TOTAL LIABILITY TO YOU FOR ANY CLAIMS RELATED TO THIS TRANSPARENCY REPORT OR THE SUBJECT MATTER HEREOF EXCEED ONE HUNDRED U.S. DOLLARS ($100.00), REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE.

12. CONTACT INFORMATION

For questions about this Transparency Report, please contact:

Genie9 LTD
 3 Shortlands
 W6 8DA, London
 United Kingdom
 Email: legal@genie9.com

END OF TRANSPARENCY REPORT